Frequently asked questions

At Nano Cheats, we believe trust is earned through results, transparency, and customer satisfaction. We have numerous customer reviews showcasing our products and support, and we're proud to offer what we believe are some of the best cheats on the market.

Our experienced development team continually works to maintain and improve our software, while our support team is available through our official Discord to assist with any questions or concerns.

Yes. Using a cheat can result in a game ban, and no software can guarantee 100% protection against bans. Our developers work to maintain security, reliability, and performance, but a current product status does not eliminate that risk.

If you receive a ban while using our software as intended, Nano Cheats offers a full refund under our ban refund guarantee, subject to the applicable policy. Contact our support team through our official Discord for assistance.

Always check the product's current status before launching it. Our status page provides the latest available information about product availability and maintenance.

If a product is marked Undetected, it is considered ready according to its current status. If it is marked Testing, Updating, Maintenance, Detected, or Unknown, do not launch it until an appropriate status update is confirmed. An Undetected status does not guarantee protection against bans.

If a product's status changes, stop using it and check our official status page and Discord announcements for updates.

Our development team works to address compatibility issues and product updates as they arise. Wait until the product is officially marked ready before using it again.

Using a cheat on any account can result in a ban, including your main account. A refund cannot restore an account or reverse a game's enforcement decision.

If you receive a ban while using our software as intended, our ban refund guarantee provides full refund coverage, subject to the applicable policy. Contact our support team through Discord if you need assistance.

Our website uses Komerza's hosted checkout to handle payment and order processing. Payment details are handled through the applicable checkout and payment processing systems rather than being directly stored by Nano Cheats.

We want you to feel confident when purchasing from Nano Cheats. We offer refunds in the following situations:

• Bans: If you receive a ban while using our product as intended, you are eligible for a full refund under our ban refund guarantee.
• Product Compatibility: If the product does not work properly on your system or fails to meet its advertised requirements, contact support to discuss a resolution.
• Technical Issues: If the product malfunctions and our support team cannot resolve the issue, you may qualify for a refund.
• Change of Mind: If you no longer want your purchase, contact our support team to review your options and any applicable consumer rights.

Please open a support ticket before submitting a refund request so our team can investigate the issue and help resolve it. Refund eligibility is subject to our applicable policy and consumer protection laws.

Our products are designed to be straightforward to set up, and the standard loading process typically takes around 5 minutes, depending on your system and product.

Need a helping hand? We offer an optional $2 setup service where our team can guide you through the entire process in a one-on-one call or, with your permission, connect remotely through AnyDesk.

Simply sit back, watch, and let our team help you get everything configured. Open a ticket in our official Discord to arrange your setup.

Our products are delivered digitally after your payment has been confirmed. Most orders are processed quickly, although delivery times may vary depending on your payment method or any temporary processing delays.

If your order hasn't arrived, open a support ticket in our official Discord and include your order details so our team can assist you.

Absolutely! Anyone can apply to join the Nano Cheats Media Program, and there is no application fee.

We're always interested in working with creators who want to showcase our products and help grow our community. Depending on the opportunity, creators may receive:

• Free product keys to create content.
• Potential paid collaboration opportunities.
• Opportunities to build a long-term partnership with Nano Cheats.

To get started, join our official Discord server and open a ticket to apply. Our team will explain the available opportunities and requirements.

For assistance with purchases, product setup, technical issues, refunds, or creator opportunities, join our official Discord server and open a support ticket. Our team will help you with your request as soon as possible.